Here at www.teamstore.kr, we ensure a fair return policy.
1) If you received the damaged products: Please take clear pictures of the damaged product with the entire package showing the label and e-mail it to email@example.com. We will send a replacement immediately.
2) If you received an wrong product: Please take clear pictures of the incorrect product with the entire package and e-mail it to firstname.lastname@example.org within 10 days. Please do not tamper with the product and put the product back into the original box. The courier company will pick it up once we have confirmed the issue and we will send the correct product immediately. Any tampering of the products being returned will not be accepted.
3) In case you change your mind: Please generously be advised that we cannot refund or exchange. Please consider it is an international shipping.